In the 2016 client this does not seem to happen, so the users receive the above error. I understood the logic of the default action to failback to the web service if the downloading of the address book failed.
Instead they will receive the following error at the bottom of the Skype for Business clientīy default it seems that the client prefers to download a copy of the address book rather than bother the Front End server’s web services too much with web requests. Therefore, when users are moved over the 2016 client they will not be able to search the company address book for contacts.
Using the Office 2016 Skype for Business client it appears it has trouble downloading the Address Book cache file. While I am on the bug hunt at the moment another issue has caught my eye.
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